Name: Robert

Email:

Web Site: http://www.gravitant.com

Bio: Robert is a founding member and partner of Gravitant team, a cloud brokering company located in Austin, Texas. He is responsible developing and managing product strategy, product design and evangelizing cloud concepts for Gravitant’s cloudMatrix™ cloud brokering platform and applications.

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Operating in the Cloud – Series Introduction

August 18th, 2011

Infrastructure as a Service (IaaS) is rapidly gaining wide-spread acceptance and adoption due to its promise of cost savings, capacity to rapidly marshal/un-marshal IT resources, and be managed as a service.

However, while the technical issues are being solved at lightning speed, organizations struggle with solving the business and operational issues. Solutions for these issues lag behind and remain as the most glaring obstacle before the cloud option truly can be adopted as ‘enterprise-ready’.

In the coming series, I will discuss our experience in seven key areas related to business and operational issues:

1. The Strategy and Business Model of Cloud, including setting goals/objectives, pricing, revenue
   distribution.
2. Demand estimation and translation of business need to IT capacity
3. Risk assessment criteria, from various perspectives, not only technical risk
4. Business Operations, including ordering, billing, inventory management and payments
5. Legal & Contractual Management
6. Performance Standards & Monitoring, including SLAs
7. Governance, including provider relationship management

If you’d like to explore additional topics on ‘The Business of Cloud’, send me a note.



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